Order Tracking
Common Questions
You can track your order by entering your Order ID and registered email/phone number in the tracking form.
Order status usually updates within 24 hours after confirmation. Shipping updates appear once the courier scans your package.
It means your order has been received and is being prepared for dispatch.
Your order has left our warehouse and is on its way via courier.
Address changes are possible only before the order is shipped. Please contact our support team immediately.
Tracking numbers become active once the courier updates their system. Please allow up to 12 hours.
Standard delivery takes 2–5 business days depending on your location.
If your order is delayed beyond the expected timeframe, contact our support team with your Order ID for assistance.
Yes, if your order required 50% advance payment, the remaining balance can be paid at the time of delivery.
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